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Privacy policy

Privacy Policy
Effective Date: 02/06/2022

This Privacy Policy describes how Ibrand Everything LTD (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website, ibrandeverything.myshopify.com (the “Site”).

1. Collecting Personal Information

When you visit our Site, we collect certain information about your device, interaction with the Site, and data necessary to process your purchases. We may also collect information if you contact us for customer support.

“Personal Information” refers to any data that can uniquely identify an individual. Below is a breakdown of the types of data we collect:

a) Device Information

  • Examples: Browser type/version, IP address, time zone, cookie data, pages/products viewed, search terms, interactions with the Site

  • Purpose: To load the Site properly, perform analytics, and optimise your experience

  • Source: Collected automatically using cookies, log files, tags, pixels

  • Disclosure: Shared with Shopify and Google Analytics

b) Order Information

  • Examples: Name, billing and shipping address, email, phone number, payment details (e.g., credit/debit cards, PayPal)

  • Purpose: To process orders, confirm purchases, arrange shipping, communicate with you, and detect potential fraud

  • Source: Provided directly by you during checkout

  • Disclosure: Shared with Shopify, Royal Mail, DHL, payment processors, and our internal fulfillment team

c) Customer Support

  • Examples: Any data you provide while communicating with our support team

  • Purpose: To handle your enquiries, complaints, or concerns

  • Disclosure: Accessed only by authorised staff (e.g., our customer service team)

2. Use of Personal Information

We use your Personal Information to:

  • Provide our products/services

  • Process payments

  • Deliver orders

  • Send order updates and marketing (if opted in)

  • Screen for potential risk or fraud

3. Sharing Personal Information

We only share your Personal Information with trusted third parties:

We may also share information where required to comply with legal obligations or protect our rights.

4. Behavioural Advertising

We use your data for targeted advertising:

  • With Google Ads, Facebook Ads, and email platforms

  • Through cookies and tracking tools

You can opt-out at:

5. Minors

Our Site is not intended for individuals under the age of 16. If you are a parent or guardian and believe your child has submitted personal data, please contact us to have it removed.

6. GDPR – Your Rights (EEA Residents)

Under the General Data Protection Regulation, you have rights to:

  • Access your data

  • Request correction, updates, or deletion

  • Data portability

  • Withdraw consent or object to data processing

Automated Decision-Making:
We do not engage in fully automated decision-making that significantly affects users. Shopify may use limited decision-making to prevent fraud.

Data Storage:
Your information is stored securely and may be transferred outside the EEA via Shopify. Details: Shopify GDPR

7. Retention of Data

We retain your Personal Information for as long as necessary to fulfill our services unless and until you request deletion.

8. Cookies

We use cookies to:

  • Keep you logged in

  • Track browsing behaviour

  • Improve your experience

  • Support checkout and analytics

You can manage cookies via your browser settings. For more: www.allaboutcookies.org

9. Do Not Track

Currently, our Site does not respond to “Do Not Track” signals, due to a lack of consistent industry standards.

10. Updates to This Policy

We may update this Privacy Policy periodically. The most current version will always be available on our Site.

11. Contact Us

For questions, data requests, or complaints, contact:

Ibrand Everything LTD
Unit C3, 10 Sanda Road
Newtownabbey, BT37 9UB
United Kingdom
Email:hello@ibrandeverything.co.uk

If you're dissatisfied with how we handle your complaint, you may lodge it with the UK Information Commissioner’s Office (ICO).