Frequently asked
questions.
Need some help? Browse our answers about personalisation, samples, artwork, pricing and placing your order.
Contact the teamCan I order a large quantity?
Ibrand caters for bulk enquiries. Contact the team with your product, quantity and branding requirements to discuss a quotation.
Can I personalise the products with my logo?
Branding options vary by product. Logo placement, printing or embroidery can be discussed with the team.
Can I request a sample before placing an order?
Please ask the team whether a blank or branded sample is available for your chosen product.
What kind of artwork should I provide?
Supply the clearest artwork available, ideally a vector file such as PDF, AI or EPS. Confirm the format with the team before production.
How long does an order take?
Lead times depend on the product, quantity and personalisation method. Check the expected lead time for your selected items before confirming.
Can I request a quote for branded signage?
Yes. Send the team your signage idea, approximate dimensions, quantity and any artwork you have.
Can you ship to multiple addresses?
Please discuss multi-location fulfilment with the team to confirm the available options for your order.
No questions match your search. Contact our team for help.